- Stakeholder Map
- This week, we’ll examine the stakeholder mapping tool. This tool is especially critical as we tackle more complex problems using a design thinking methodology.
- Job to be Done and Ethnographic Interviews
- This week, you’ll learn about two important and related-tools: Job to Be Done and Ethnographic Interview Guides.
- Journey Map
- This week, you’ll learn about journey mapping, an important discovery tool. We’ll show you what it is and why and how to do it.
- Personas
- This week, we’ll look at how we can use personas to find important differences that can help us surface specific sets of needs and wants.
- Value Chain Analysis
- This week, we’ll walk through the Value Chain Analysis process so that you can evaluate your value chain.
