Public Relations Research

Introduction to Public Relations Research
Welcome! In this section, we are covering the foundation of research. What makes a research academic and what makes it applied? We will learn how Public Relations research is similar to and different from academic research. This allows you to use research to move PR for strategic decision making as part of a management function. Finally, we will also discuss overview of research methods used in PR research.

Formative Research
Now that we have had an overview PR as applied research, let’s explore formative research in PR. First we will discuss issue management as issues are what you are trying to address through research. Second, we will focus on how to set objectives and write problem statement. These are fundamental to ensuring your program is effective and efficient. Third, we will discuss formative research in particularly how to plan and conduct situational analysis. The key components of situational analysis allow you to ensure you carry out programs backed by research.

Research Tools
Important parts of the Public Relations research are the research tools. In this section, we will learn about two quantitative methods such as survey and content analysis and two qualitative research methods such as interview and focus groups. The key elements of PR research are being able to take research methods and apply it specifically to PR contexts and issues. We will study the steps of research and its use in PR.

Evaluation Research
Now we have come full circle! We began with a PR problem, engaged in formative research and carried out our research using various research tools. Now we want to know did it work? Evaluation allows you to connect your objective to your outcome. In this section, you will be able to develop your PR evaluation metrics that helps you connect your outcome to your objectives. This ensures and allows you to assess the impact and show the effectiveness of your efforts.