Enterprise networks are the IT infrastructure used by midsize and large organizations, and they are everywhere in the modern IT field. In this module you will expand your understanding of larger networks by identifying network security operations, understanding authentication standards, and using application protocols.
Module 2: Network Operations Support Fundamentals
Cybersecurity controls are integral to network operations and rely on a security professional with a strong knowledge of how networks function. This module will introduce you to network documentation and performance monitoring.
Module 3: Network Troubleshooting Fundamentals
Enterprise network support staff provide services to a wide range of customers, both internal and external. In this module you will learn the basics of help desk support, including documentation, using support tools, and using a standardized troubleshooting method.