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Business Operations Support in Google Sheets

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  • Create Customer Support Data with Google Sheets
    • By the end of this project, you will create a Google Sheet that receives customer requests, tracks employee workload, and provides a small business with an overview of current project status and historical data for completed projects. You will learn how to create a custom form and use the data from the form to track requests, assign work to employees, and create a snapshot of current and past projects. Throughout the project you will leverage formulas to automate the Google Sheet in order to effectively and efficiently manage day to day operations.