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Types of Conflict
- Getting Started
- Get started with the course! Begin by reading the Course Overview and completing the Pre-Course Survey.
- Different Types of Conflict
- In this module we will describe the different types of conflict, identify the sources of conflict, and explain the levels of conflict.
- Positive Aspects of Conflict
- In this module we will discover the positive aspects of conflict, identify appropriate ways of managing conflict, and differentiate among the causes of conflict.
- Positive Ways of Dealing with Conflict
- In this module we will develop positive ways of dealing with conflict, evaluate the cost of conflict, and analyze the impact of conflict to employee engagement and performance.
- Course Wrap-up
- Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.