- Introduction
- IT and the CIO in the Digital World
- There is a gap between what we observed about IT in companies and what is actually needed. Some best practice examples will be given.
- Steer the Balance Sheet
- The first new role of the CIO in the digital world is to manage both the P&L and the balance sheet to position IT as a business partner.
- Market and Sell Products
- Being a business partner starts with deciding what IT sells and what IT does not sell.
- Run the Factories
- Building applications and running operations require the adoption of a "factory mind-set."
- Manage Human Resources
- In a digital world, “strategic workforce management” is the name of the game.
- Transform or Disappear
- In this final module, we will see that IT must continually transform itself to adapt to an ever-changing environment. We will take a look at how that should be done: there are rules to make this happen.