Operations Management
Week 1 : Understanding Operations
Week 2 : Analyzing Capacity in Operations
Week 3 : Supply Chain in Operations
Week 4 : Productivity Improvement in Operations
- Introduction
- Operations in an Organization
- Alternative Configurations in Operations
- Performance Measures in Operations
- Week 1 Wrap-Up
Week 2 : Analyzing Capacity in Operations
- Introduction
- The Notion of Capacity in Organizations
- Process Design and Capacity Analysis
- Capacity Estimation and De-bottlenecking
- Other Issues in Capacity Planning
- Week 2 Wrap-Up
Week 3 : Supply Chain in Operations
- Introduction
- Supply Chain Management: Components
- Design of an Appropriate Supply Chain
- Issues in Inventory Planning
- Reverse Supply Chain
- Week 3 Wrap-Up
Week 4 : Productivity Improvement in Operations
- Introduction
- Productivity Paradox in Organizations
- Productivity Management: Philosophy, Tools & Techniques
- Tools for Sustaining Productivity Improvements
- Challenges in Lean Management
- Week 4 Wrap-Up
- Introduction
- Six Sigma Quality in Organizations
- Total Quality Management: Philosophy, Tools & Techniques
- Statistical Process Control
- Establishing Quality in Service Organizations
- Week 5 Wrap-up