Leadership, Motivation and Organizational Control

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  • Leading and Inspiring Others
    • At the conclusion of this module you will better understand the process of leadership, the role that supervisors play as leaders, and how effective leadership affects employees and the organization as a whole.
  • Motivating People at Work
    • At the end of this module you will be able to explain the concept of motivation and the factors that motivate employee behavior. You will further understand the important role supervisors play in motivating employees through rewards, needs fulfillment, empowerment and job design.
  • Controlling and Improving Results
    • At the end of this module you will be able to explain the controlling process and why controlling is a crucial part of a supervisor's job. You will further understand and be able to explain the importance of quality and several important theories for measuring and improving quality. Finally you will learn best practices for implementing control and reducing resistance to change.
  • Accounting and Financial Information
    • At the end of this module you will understand why accounting and finance are important factors in the job of a supervisor. In addition you will be able to explain the purpose and importance of key financial statements and interpret those statements to improve your effectiveness as a supervisor.
  • Practical Perspectives
    • In this module you will apply the knowledge and skills you developed over the past four weeks to a real-world situation.