Learn how to apply user-centred design methods to enhance your digital content
On this course, you’ll get to grips with the main concepts of effective user-centred content design.
You’ll develop your skills and confidence in designing content that is accessible, backed by user research and written in plain English.
As you explore the role of the content designer, you’ll learn the value of journey mapping and prototyping and how to use data to improve and iterate your content.
You’ll also learn how content designers work across government and the public sector, and have the opportunity to exchange tips and best practice with other learners on the course.
This course is designed specifically for new content designers or for those who work in roles which involve content design.
The principles and ideas covered in the course will be useful for content professionals across all sectors.
To take part in this course, you’ll need to be able to access video and audio content (or you can use transcripts).