Healthcare Consumerism and Implication for Care Delivery

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  • Consumerism in Healthcare
    • Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.
  • Operational Challenges and Change Management
    • This week we will explore organizational change and how it relates to healthcare.
  • Financial & Payment Challenges of Healthcare Consumerism
    • This week we will consider financial and reimbursement models from a distinct consumerism context.
  • The Role of Analytics in Healthcare Consumerism
    • Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.