Data-Driven Process Improvement

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  • Operations and Performance Goals
    • This module covers the business case for establishing a data strategy, including why it is important, from a strategic level, to align your operations and performance goals before you undertake implementation.
  • Data Collection
    • This module covers best practices for collecting data.
  • Process Mapping
    • This module will prepare you to develop current state process maps, prioritize data gaps, and formulate future state process maps.
  • Project: Data-Driven Process Improvement
    • This module provides an opportunity to bridge theory and practice. Learners apply knowledge from this course to solve a business problem.