- Operations and Performance Goals
- This module covers the business case for establishing a data strategy, including why it is important, from a strategic level, to align your operations and performance goals before you undertake implementation.
- Data Collection
- This module covers best practices for collecting data.
- Process Mapping
- This module will prepare you to develop current state process maps, prioritize data gaps, and formulate future state process maps.
- Project: Data-Driven Process Improvement
- This module provides an opportunity to bridge theory and practice. Learners apply knowledge from this course to solve a business problem.