CPI-101: Consumer Protection Legislation

Por: Swayam . en: , ,

WEEK

TITLE

Week-1

Unit 1: Evolution of the Consumer and Consumerism

Unit 2: Profile of the Consumer

Week-2

Unit 3: Consumer Environment

Unit 4: Consumer Behaviour in Market Economy

Week-3

Unit 5: Consumer Dynamics

Unit 6: Origin and Growth-consumer movement

Unit 7: Consumer Movement: Features, Issues and Trends

Week-4

Unit 8: Consumer Movement in India

Unit 9: Consumer Movement: Global Scenario

Week-5

Unit 10: Consumer Rights

Unit 11: Consumer Responsibilities

Week-6

Unit 12: Consumer Education in India

Unit 13: Consumer and Corporate Social Responsibility (CSR)

Week-7

Unit 14: Evolution of Consumer Protection Laws

Unit 15: Consumer Protection Act– Basic Features

Unit 16: Consumer Protection Act-limitations and Guidelines for Filing
Consumer Complaints

Week-8


Unit 17: Grievance Redressal Mechanisms and their Limitations

Plataforma