- Lesson One: Healthcare Organization Business Processes and Management
- This lesson provides an overview of the course as well as an overview of healthcare organization business processes and business process management.
- Lesson Two: Healthcare Organization Business Process Management Improvement and Innovation
- This lesson provides an overview of healthcare organization business process management improvement and innovation.
- Lesson Three: Healthcare Organization Electronic Patient/Customer Records Business Processes
- This lesson provides an overview of healthcare organization electronic patient/customer records business processes.
- Lesson Four: Design Patient-Centered Healthcare Organization Business Processes
- This lesson is a synthesis of the course material to design patient-centered healthcare organization business processes the way you would have things run in the best of all worlds.