- Course Orientation
- Find out what Shaping Your Professional Brand can offer you.
- Week 1: Being Valued at Work
- You will work on building your professional brand by learning the importance of listening and crafting effective questions.
- Week 2: Likability Matters
- This week you will learn to be a more effective influencer at work through the tools we discuss.
- Week 3: Cognitive Biases and Errors at Work
- Find out about cognitive bias, and how to identify different types, and how to stop them from derailing you.
- Week 4: When Things Go Wrong
- Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.