Effective Business Communication
Week 1 - The Process of Communication
- Overview of Communication
- Meta-Communication
- Essential Communication Skills
- Effectiveness of Communication
- Written Business Communication Basics
- Being Managerially Appropriate
- Getting it Write the First Time
- Business Correspondence
- Reports and Summaries
- Informative and Persuasive Communication
- Fundamentals of Oral Communication
- Glossophobia and Lack of Confidence
- Making Professional Presentations
- Plan and Prepare
- Practice and Perform
- Introduction to Interpersonal Communication
- Behavior and Communication
- Personality and Communication